Airtel is finally making it possible for its postpaid subscribers to not worry about exhausting their entire allocated data in a month. On Monday, the telecom operator announced a "Data Roll Over Promise" as part of Project Next, an extension of its two-year old Project Leap programme to to improve customer experience across its various services.
Starting next month (August 1), Airtel postpaid customers will be able to use the data they didn't use in a month to be added to their data quota in the subsequent month’s billing cycle, it said today. "This new-to-the-world innovation will ensure zero data wastage for customers and brings unmatched value to the Airtel Postpaid proposition."
Customers will be able to keep a track of their data on the MyAirtel app. The company also announced improvements to its app, website, and in-store experience at a press conference on Monday.
The company also announced a new Family Promise program, as part of which it will make it possible for postpaid customers to create multiple customised solutions for different family members using the MyAirtel app. This will enable savings of up to 20 percent, the company claimed.
As part of the new Project Next programme, which the company will say take up to three years months in complete deployment, Airtel said it will improve over 2,500 physical and mortar stores across the country.
Airtel said it is also revamping its app and website to add more features. The company is also touting an expansion to its Airtel Secure security suite, and will now bundle Norton Mobile Security, which will flag users of any unauthorised or suspicious activities.
The telecom operator said it will invest up to Rs 2,000 crores in Project Next. Airtel said it is hopeful that Project Next will help it become a "truly digital service provider."
Source:NDTV
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